Im a firm believer in giving back when you can, Folcher says. Well guide you through the process. 2022, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Badcock Home Furniture &more - 6737 Market St, Wilmington, Tool & Truck Rental Center at The Home Depot - 210 Eastwood Rd, Wilmington, Garden Center at The Home Depot - 210 Eastwood Rd, Wilmington, The Home Depot - 210 Eastwood Rd, Wilmington. Leather Furniture Expo Has Been Delivering Furniture to Customers Homes for Over 10 Years. Do you want something thats easy maintenance? We always try to help out however we can.. In addition to residential projects, Leisure World also services commercial spaces such as community clubhouses, golf courses, hotels, country clubs and restaurants. We really do enjoy creating those relationships.More About Leisure World Casual FurnitureOwner: Trey FolcherServices: Outdoor furniture, grills, fire pits and accessoriesLocation: 6629 Market St., WilmingtonPhone: 910-392-7748Website: leisureworldcasual.comFacebook: facebook.com/leisureworldcasual. Impossible hours of operation to go there. Excellent experience over the weekend here. Choose From A Variety Of Designs For Your Perfect Home Furniture. Its nice to see. too! International Association of Better Business Bureaus. This business is unclaimed. In fact, Folcher explains that he and his team helped a lot of restaurants expand their outdoor seating areas when COVID-19 restrictions were in effect, enabling them to continue serving customers as much as possible. A very relaxed customer service, which I enjoy. One of the best parts of his job is helping customers create and blend multiple outdoor spaces. Some like to incorporate them into a theme, while others like to give each one its own identity. Per instructions from the manufacturer we returned to Leisure World and placed our warranty claim order with Folcher. We use our expertise to dig out what they truly want out of that space. They are very happy to take your money but don't expect ANY costumer service! Paid a $200 deposit. I have attempted multiple times to contact Leisure World Casual Furniture with no success in getting a response/update. Verify your listing, After reading these negative reviews, especially from the northerners about mask less staff and customers are a trip. Owners who claim this profile can update information, boost SEO, and more. Dont worry about what magazines are saying. But they wanted almost twice the amount for it. This was for a Lloyd Flanders sofa. Tax-Free Weekend Coming Soon - Bob's Discount, Get Bob's Discount During MA Tax-Free Weekend In 11 days. The store has been in business for over 20 years; as long as I've been in Wilmington. They are very happy to take your money but don't expect ANY costumer service! Dominate search results. I do not like sales people up in my face as I'm trying to look. The staff was more then helpful, and always polite. They seem to sell some of the highest quality brands at a very fair price. Awful customer servicedo not return phone calls. Its nice to see. The worst! I fully get that manufacturing lead times are off the more, The worst! IRT annies post, there are 5 different size BGEs ranging from the ~$300(I think) for a mini all the way up to the XL at over $1k. Absolutely the most smug, negative customer service experience I've ever received in Wilmington. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. No furniture yet, no communication of status. Walked right out. Do you want something thats easy maintenance? We'll Mail Them Out To You In Typically 3-4 Days. I incorrectly assumed they would give me either a full refund or full credit or even an exchange. Do you want something plush and cushy to relax? Over the course of the next several months, we began to have suspicions about the veracity of what Folcher was telling us about his efforts to resolve our warranty issue with the manufacturer. Grow your business. Google reviews on their website indicate this is not an isolated event. I do not like sales people up in my face as I'm trying to look. Natural woods such as teak and ipe are common choices for outdoor furniture as well as decking and railing in this area due to their hardness and durability, however Folcher says hes also seeing lots of poly lumber products and all-weather wicker. 'Kudos' to the Owners for their friendly and top notch small business. Everyone is different, Folcher adds. Ill shop elsewhere, where i wont be pressured, and then made to feel low since the overpriced item was cheaper at another local store. Beat local competitors. Get Bob's Discount During MA Tax-Free Weekend In 11 days. 'Kudos' to the Owners for their friendly and top notch small business. Some like to incorporate them into a theme, while others like to give each one its own identity. BBB is here to help. 
We ordered 2 chairs for our deck back in September and was told 6-8 weeks. Great Pieces & Prices For Your Home. I will most definitely be back!! We always try to help out however we can., Some of Leisure Worlds customers have been coming back for generations, and Folcher said thats his favorite part of owning the business.Having that kind of warm and fuzzy feeling is great, he shares. To date it has not been delivered. Visit our sister publications: Charleston SC | Columbia SC | Highlands, Cashiers NC | Pinehurst, Southern Pines NC, Coordinating outdoor furnishings to fit the coastal lifestyle of your dreams. Please contact. $2,000 deposit. Learn more about Birdeye. The man can't be bothered to return phone calls. I had shopped around for prices on this particular fire pit, and the price at Leisure World was better than anywhere in North Carolina that I could find! Throughout the entire process, Folcher was an obstructionist and he repeatedly and intentionally misled us about the status of our warranty claim. Travelled in from out of town and purchased an Oriflamme LP Gas Fire Pit with a granite tableThe staff was extremely helpful and polite, and we absolutely love the pit and how it works. Accordingly, the manufacturer took our order and shipped the replacement furniture directly to our home. I mean, just crumbled as you touched it. 
We really do enjoy creating those relationships., More About Leisure World Casual Furniture, Services: Outdoor furniture, grills, fire pits and accessories, Facebook: facebook.com/leisureworldcasual. 6 months now. Shop At Rooms To Go For Great Deals On Modern Furniture. more, Would love to give minus 10 rating. We are a store simply like no other and amaze our customers at what we have to offer - come visit us! Approximately 10 weeks later we contacted the manufacturer to ascertain the status of our warranty claim order and learned that they did not receive any replacement order from Leisure World. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Be the first to review! They seem to sell some of the highest quality brands at a very fair price. 
Here's what you can do. All our outdoor furniture was bought from Leisure World, great quality and choices with helpful staff. And I was even planning on coming in the next week to spend $1400 on patio chairs!! Thats the part of Wilmington that hasnt changed over the years. After looking around the store, we also purchased a few other items (Bar stools and etc.) My husband wanted the ceramic egg cooker, I think its ugly. Dont worry about what magazines are saying. Shop Our Selections & See For Yourself. I purchased an XL Big Green Egg(BGE) from them a few days ago. Excellent experience over the weekend here. Shop Or Call Us Now! They are located @ 6629 Market Street in Wilmington, NC. BBB Business Profiles are subject to change at any time. A very relaxed customer service, which I enjoy. Its really whats most important to you in your living habits.Everyone is different, Folcher adds. We really focus on what the client wants, and once we know what they want we can help pinpoint the type of material and color scheme and quality furniture to allow them to use that outdoor space for a long time.. Theres no right or wrong. Do you want something plush and cushy to relax? Subsequently, we contacted the manufacturer whereupon we learned that they had no knowledge of our warranty claim. They lost that sale from me. nice furniture Having that kind of warm and fuzzy feeling is great, he shares. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. No return calls, text or emails. Would love to give minus 10 rating. Leisure World is a well-established, well-respected, award-winning outdoor living specialty store, offering the finest variety of quality furniture and accessories for your outdoor areas - including Big Green Egg grills, always a favorite! Types: Bedroom Furniture, Den Furniture, Dining Room Furniture. The store has been in business for over 20 years; as long as I've been in Wilmington. Free Design Consultation, Types: Living Room, Bedroom, Dining Room, Dcor, Office & Storage. If youre creating a new outdoor space, decide what you really want out of that space, he says. 6629 Market St, Wilmington, NC 28405 United States. more, If I could give ZERO Stars Trey Folcher is happy to take your money and it ends there. Walked right out. Coordinating outdoor furnishings to fit the coastal lifestyle of your dreamsBy Judy Royal, Leisure World Casual Furniture has seen many trends come and go in outdoor furnishings over its 36 years in business, yet owner Trey Folcher says customers would do best to forget about whats popular and focus on whats functional.If youre creating a new outdoor space, decide what you really want out of that space, he says. During their nearly four decades in business, Leisure World has been a visible supporter of various local nonprofit organizations, including Cape Fear Literacy, Lump to Laughter, the Cape Fear Heart Ball, and the Brigade Boys & Girls Club. JPG, GIF or PNG images under 5MB. All Rights Reserved. Rooms to Go Is Where Shopping Is Made Easy. I have sent e-mails along with going to the store. Awful customer servicedo not return phone calls. Its what makes you happy. At this point, I would like to get my deposit back. After 2 years of trying to get this store to fix the problems we have had with the Tropitone furniture we more, Walked in on a Saturday afternoon to see the salesman and several customers maskless. After doing my research and visiting the store 2 times prior to actually making the purchase, I pulled the trigger. In the spring of 2016 we visited Leisure World concerning a warranty issue regarding some outdoor furniture that we previously purchased. Lock In The Savings On Quality, Great Pieces & Prices For Your Home. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Its always fun to be creative in coordinating the looks, Folcher said. 
Rooms to Go Is Where Shopping Is Made Easy. Reviews not showing up on Google? All photos are reviewed before being placed on our website. Of the three BGE dealers in the Wilmington NC area, with the items I wanted to buy, they were the least expensive. Walked in on a Saturday afternoon to see the salesman and several customers maskless. However, the product I bought (over $200 fire pit) completely fell apart within days of setting outside on patio. Lock In The Savings On Quality Furniture. eisure World Casual Furniture has seen many trends come and go in outdoor furnishings over its 36 years in business, yet owner Trey Folcher says customers would do best to forget about whats popular and focus on whats functional. Over 70,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Its what makes you happy. Great staffprofessional and great product knowledge.great selection of products, 6629 Market St, Wilmington, NC 28405, USA. 
Family owned business servicing the coastal area. After reading these negative reviews, especially from the northerners about mask less staff and customers are a trip. We use our expertise to dig out what they truly want out of that space. 
Copyright 2022, Wilmington Magazine. There could have been some confusion over which size egg was desired. Tried talking to trey 4 times with no results on orderdo not go Update: I did finally get chairs but more. Browse Home Furniture Today. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service or business. Thats the part of Wilmington that hasnt changed over the years. Opening hours not available. customer Paid a deposit when ordered and we are still waiting in January. Its your money and your life.One of the best parts of his job is helping customers create and blend multiple outdoor spaces.Its always fun to be creative in coordinating the looks, Folcher said. Easy, done. Its really whats most important to you in your living habits. We ordered a Lloyd Flanders sofa 1st week in July 2021. We really focus on what the client wants, and once we know what they want we can help pinpoint the type of material and color scheme and quality furniture to allow them to use that outdoor space for a long time.Natural woods such as teak and ipe are common choices for outdoor furniture as well as decking and railing in this area due to their hardness and durability, however Folcher says hes also seeing lots of poly lumber products and all-weather wicker.In addition to residential projects, Leisure World also services commercial spaces such as community clubhouses, golf courses, hotels, country clubs and restaurants. Return our deposit and we'll forget this fiasco happen. 
I incorrectly assumed they. Get more reviews from your customers with Birdeye. In fact, Folcher explains that he and his team helped a lot of restaurants expand their outdoor seating areas when COVID-19 restrictions were in effect, enabling them to continue serving customers as much as possible.During their nearly four decades in business, Leisure World has been a visible supporter of various local nonprofit organizations, including Cape Fear Literacy, Lump to Laughter, the Cape Fear Heart Ball, and the Brigade Boys & Girls Club.Im a firm believer in giving back when you can, Folcher says. This profile is powered by Birdeye. They smugly refused any refund and only offered $40 store credit on a $200+ item!!! BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Its your money and your life.. Passionate About Quality For 50 Years. If I could give ZERO Stars Trey Folcher is happy to take your money and it ends there. The man can't be bothered to return phone calls. The customer with the chip on her shoulder should contact the manufacturer of the, I thought this would have been a reputable store. BBB Business Profiles generally cover a three-year reporting period. Left several voice and website messages. Call Now. If we need to pursue legal action, we will. Trey Folcher, Owner, of Leisure World sets the standard for poor after sale service. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Leisure World: awful customer service
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